Pret A Manger - Team Member/Driver 

We are looking for enthusiastic Team Members with a regular driving license who are passionate about delivering great customer service as part of a team. Their responsibility will be to  create an efficient & welcoming environment engaging and “wowing” our customers, producing great quality Pret food and move our delicious food in a safe and timely manner, with our refrigerated van from one shop to another. The perfect candidate will be able to work independently as well as part of a group and be willing to help out with any tasks given by their team leader.

The Right Pret People:

• Previous experience in van driving or delivery roles preferred, but not mandatory.
• A valid standard UK driving licence (Category B), with no more than 6 points and no prior disqualifications.
• Strong attention to detail to ensure accurate deliveries and record-keeping.
• Excellent time management skills and ability to work independently.
• A positive attitude, with a customer-focused approach to work.
• Ability to lift and carry stock that meets health and safety requirements.

TM/TM* Key responsibilities

Right Pret People: Team Work

• To maintain good relationships with all of the shop’s team.
• To take on jobs to balance workload across team.
• To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
• To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
• To have a good knowledge of Pret standards in all areas of the shop.
• To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
• TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.

Amazing Service: 6 Key Points of Service

• To always follow the 6 Key Points of Service.
• To serve customers efficiently, politely and quickly in an engaging manner.
• To take the time to respond to customers’ needs delivering outstanding and amazing service.
• To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
• To bust queues through speed of service and calling to customers.
• To wear a clean and immaculate uniform at all times whilst on shift.
• To ensure products are presented in bags or on trays according to Pret standards.
• TM Star: To consistently have high performance in till speed and accuracy.

Delicious Food & Drink: 6 Key Points of Production

• To create delicious food according to Pret standards in an efficient, safe environment.
• To always follow the 6 Key Point of Production.
• To ensure stock is rotated and used according to standard.

Well Loved Shop: Cleanliness and Health & Safety

• To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test
• To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
• To inform the shop management team of any safety concerns immediately.
• I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
• I immediately tell my Manager when I believe standards or processes are not being met.

Shop Profitability: Productivity

• To complete and pass all TM and TM* training in a timely manner
• To adhere to financial standards on tills.
• TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality